Android Users use Google play store in day-to-day life for downloading or installing various apps. Google Play Store is the best and trusted source and is preferred for updating the apps. But this one of the most used app stores comes with several errors. One such error is Google Play Store Error 492 that is quite prominently seen.
While updating Apps, sometimes it will not update or download app due to error 492. Since updating of the apps is important for it gives you the latest features that have come up. But when such error 492 comes up one is unable to update the app successfully. There have been many reports of such errors when they just started downloading the apps using Play Store on your Android smartphone. So if you are also frustrated with this error then look for the post that tells you how to get rid of your trouble.
What is Error 492?
This Play Store error is basically a type of the invalid MMI code error problem linked to your Android device. Due to this error, certain apps cannot be downloaded from your Google play store. The Play store often irritates you with this error 492. Well so if you are curious to know what causes this error then here are some probable reasons for the occurrence of this error.
- Android smartphone device problem
- System files are misconfigured
- Error in certain App.
- Google Play Store crashes issue
- The cache files can be considered as one of the prime reasons for this error
- High probability of corrupted app
- A corrupted or unoptimized SD card
- The Gmail ID used for sign in into Play Store may also lead to error
Also Read: How to Fix Error 505
How to Fix Error 492
Here are the best ways to Fix Error 492 that comes while downloading or updating apps from the Google Play Store.
1. Clear Cache Data of Google Play Services
Clearing Cache data always works in case of fixing these errors. So let us begin with this very easy first method and get rid of the error as soon as possible to get the app on your smartphone. Follow the steps to do so-
Step 1- Go to the Settings section on your device. Then open the Apps section under it.
Step 2- In the “Apps” section look for “Google Play Store”. Tap on the “Clear data” & “Clear Cache” options. Once it is done all your cache memory and data will be cleared.
Step 3- Repeat the same process for Google Play Services.
Check This: How to Disable Google Play Services?
After when you will clear cache data for both you will no longer see the same error.
2. Format the SD Card to Fix Error Code 492
If the above method does not works then you can switch to the other method that requires formatting the SD card. Corrupt SD card since is one of the causes of the error hence formatting it might solve the problem.
Step 1- On your Home screen find the Apps section within Settings. Scroll down a little till you find the Storage option.
Step 2- Tap on it to view it. Scroll down further to find the SD Card option.
Step 3- You will see how much space all the apps take. After going through more options you will find the option that says as “Erase SD card” or “Format SD card”.
Step 4- Confirm what you want to wipe from the SD card by taping on the “Erase SD card option” or “Format SD card” option. Confirm to make your SD card wiped out clean.
Remember there will be no change in the internal data or internal storage of your device. So follow this method to solve the error. If this does not help you can go to the next method.
3. Uninstalling updates from Google Play and removing your Google account
This can be a common problem.
Step 1- Open the settings menu on your device. Then go to the “Apps” section in it. Find “Google Play Store” option.
Step 2- Tap on the “Google Play Store” section. Then click on the “Uninstall updates”. On doing so all the further updates installed after the factory version of your device will be uninstalled.
Step 3- Repeat the same process for Google Play Services. It will uninstall all the updates relates to the Google Play Services.
Step 4- Now again go back to the “Settings” section. Look for the option named as “Accounts”. Here you will find all the accounts that have been saved or linked to your phone. This section allows you to add and remove accounts linked to various different applications.
Step 5- In this Account section tap on the Google Account section.
Step 6- Look further you will get option Remove Account. Tap on it. All your linked accounts will now be removed from this device.
Step 7- Now re-enter your Google account details. Open your Google Play Store and try downloading the app that you previously couldn’t.
But this time there will not be any Error to stop you from getting the app. So you don’t have to worry about such error ever again.
4. Reset App Preferences
Another simple method that you can try to solve error 492 is by resetting the app preferences.
Step 1- Go to the Settings menu of your device. Click on Apps or Installed Apps option.
Step 2- Tap on the ‘More‘ button in the Apps section.
Step 3- Click on Reset App Preference. Then select Reset apps.
Step 4- After completing the steps now close the open tab.
That’s it and you are done. This method will reset all the preference for Disabled apps, Disabled app notifications, default applications for actions, background data restrictions for apps and any other permission restrictions. Hence fixing your Android Google play store code problem.
5. Change Date and Time Settings
Sometimes these errors may occur due to incorrect date and time of your mobile phone. Since Google Play Store connects to the servers it first checks your mobile date and time so that it can provide the latest version of apps.
Now it’s time that you try changing the date and time settings of your device.
Step 1- Go to the Settings. Then go to Date & Time settings.
Step 2- Click on Date & Time settings. Tap on it to open.
Step 3- Now click on Automatic date & time button to off it.
Step 4- Finally manually set the Date & Time.
6. Factory Reset
If nothing works, you can try resetting your phone completely in order to fix error 492. The steps to do a reset are given below.
Step 1- Go to the Settings menu. Click on Backup & Reset option
Step 2- Tap on it to open it
Step 3- Go to Factory Data Reset section. Click on Reset Phone button.
Step 4- Tap to Reset it. Click OK
You can also try to restart your device. Or try switching off your smartphone and look if Google Play Store still comes up with the same problem. Or you can even reset your phone.
That’s all you need to do. Follow any of the above methods mentioned and the Google Play Store Error Code 492 will be resolved. All the methods are fully proved and will surely set your problem off on your device.